Enhancing therapists' case note management

“Case notes used to be the most frustrating part of my work”

About Psyché

The Psyché desktop app is designed to revolutionize the way psychotherapists manage their case notes. By integrating a customizable interface tailored to individual therapists’ needs, Psyché addresses common challenges related to the organization, retrieval, and storage of therapy session notes.

Objectives

Customisable Note-Taking: Develop a versatile, customizable note-taking tool that caters to the diverse therapeutic approaches and personal styles of therapists.
Efficiency During Sessions: Ensure the app facilitates quick information input during therapy sessions, minimising distractions and enhancing therapist-client interactions.
Storage and Organisation: Provide a solution for the efficient storage and organisation of session notes, making it easy to access historical data and track client progress over time.

My role

User research
Product development
Low-fidelity prototyping
A few rounds of testing with users
UI design

Before

“Not in integrity with me and with my brand”

After

“The website is so gorgeous. It’s just like stunning.
And all of the materials are also just really so beautiful”

Results

Samantha feels her website is an extension of her personality.
New lead magnet is generating additional potential clients.
Samantha’s new website is a new source of warm traffic—her podcast listeners.

Here's what we created together:

1. New brand style

“Katia helped me to explore the visual language that we were going to use and created something really extraordinary”

— Samantha Hartley

I’ve created Samantha’s brand style to incorporate across all the online platforms she uses.

It includes elements of her old visual style (so her clients would recognise her), but also new elements expressing her personality and work style. The brandbook explains how to use the graphic elements, so Samantha’s style looks consistent no matter who creates her visuals.

2. Logo

Based on Samantha’s handwriting

3. Home page

“Katia asked amazing questions, she was very thorough. She figured out visually what’s the language of it, and how it needs to come across on the website.”